Last updated: August 10, 2026

The Available Light is operated by Halo Mountain Enterprises LLC (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit availablelightmedia.com, create an account, purchase a product, download materials, or contact us.

Information We Collect

Information You Provide

When you create an account, place an order, request support, or contact us, we may collect:

• Your name
• Email address
• Billing address
• Telephone number, if provided
• Customer-account information
• Order and download history
• Support requests and other correspondence
  
  

Please do not send credit-card numbers or other sensitive payment credentials by email.

Payment Information

Payments are processed by Stripe. Complete card numbers and card security codes are entered through Stripe’s payment system and are not stored on our website servers.

We may receive limited transaction information from Stripe, such as payment status, transaction amount, card type, card expiration information, and the last four digits of the payment card. Stripe processes payment information according to its own privacy policy and legal obligations.

Automatically Collected Information

Our website, hosting provider, security tools, and ecommerce system may automatically collect standard technical information, including:

• IP address
• Browser and device type
• Operating system
• Referring page or website
• Pages visited
• Date and time of access
• Cart, account, order, and download activity
• Cookie and session information
  
  

How We Use Information

We use personal information to:

• Process orders and payments
• Create and manage customer accounts
• Provide access to purchased downloads
• Maintain household-license and transaction records
• Respond to questions and support requests
• Restore access or provide replacement files
• Process verified duplicate-purchase refunds
• Send necessary order, account, security, and policy communications
• Prevent fraud, misuse, and unauthorized access
• Maintain and improve website performance
• Comply with accounting, tax, legal, and regulatory obligations

We do not use purchase information to send unrelated marketing messages unless you have separately agreed to receive them.

Cookies

Our website uses essential cookies and similar technologies to operate the shopping cart, checkout, customer accounts, security features, and digital-download access.

We may also use limited analytics to understand website traffic and improve site performance. You may restrict cookies through your browser settings, but disabling essential cookies may prevent checkout, login, downloads, or other website features from working properly.

How We Share Information

We do not sell, rent, or trade personal information.

We may provide information to service providers that help us operate the website and fulfill purchases, including:

• Stripe and participating financial institutions
• Website hosting and security providers
• WordPress and WooCommerce services
• Email-delivery and customer-support providers
• Professional advisers, when reasonably necessary
• Government authorities or other parties when disclosure is required by law or necessary to prevent fraud, protect legal rights, or maintain website security
  
  

These providers may process information according to their own privacy policies and legal obligations.

Data Retention

We retain order, account, license, and download records for as long as reasonably necessary to provide customer access, document transactions, resolve disputes, prevent fraud, and meet accounting, tax, and legal obligations.

Support correspondence and technical records are retained only as long as reasonably necessary for those purposes.

Customers may request deletion of eligible account information. Some transaction records may need to be retained even after an account is closed when required for legal, accounting, security, or recordkeeping purposes.

Data Security

We use reasonable technical and administrative measures intended to protect personal information from unauthorized access, alteration, loss, or disclosure.

No website, storage system, or electronic transmission can be guaranteed completely secure. Customers are responsible for protecting their account credentials and should contact us promptly if they suspect unauthorized account access.

Children’s Privacy

Purchases and customer accounts must be created and managed by a parent, guardian, or other adult. We do not knowingly request or collect personal information directly from children under 13.

If you believe a child under 13 has provided personal information to us without appropriate parental involvement, contact us so that we can review and, when appropriate, delete the information.

Your Information

You may contact us to request access to, correction of, or deletion of eligible personal information associated with your account.

We may need to verify your identity before completing a request. Certain information may be retained when required for transaction records, fraud prevention, legal compliance, or the continued administration of a purchase.

External Links

Our website may contain links to websites operated by other organizations. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy