Privacy Policy

Last updated: August 10, 2026

1. Information We Collect

We may collect information that you provide directly, including:

• Your name, email address, telephone number, and billing address.
• Account information, order history, download and access records, and customer-support correspondence.
• Information you choose to provide when you contact us.

We may also collect limited technical and usage information automatically, including:

• Your Internet Protocol address, browser type, device information, and general location derived from your IP address.
• Pages viewed, referring pages, login activity, cart and checkout activity, order attribution, and download activity.
• Information stored through cookies and similar technologies that are needed to operate, secure, and improve the website.

2. Payment Information

Payments are processed through Stripe and other payment services made available through WooCommerce. We do not store your complete payment-card number or card security code on our own servers. Payment processors may collect and process your payment details under their own terms and privacy policies. We may receive limited transaction information, such as the payment status, transaction amount, billing contact information, and information needed to identify or support an order.

3. How We Use Information

We use information to:

• Process purchases, provide account access, and deliver digital materials.
• Maintain order, license, access, and download records.
• Respond to questions, technical problems, refund requests, and customer-service inquiries.
• Operate, secure, troubleshoot, and improve the website and its services.
• Prevent fraud, abuse, unauthorized sharing, and other prohibited activity.
• Send transactional messages concerning orders, accounts, downloads, and material changes to our services or policies.
• Comply with legal, tax, accounting, and regulatory obligations.

We will send promotional email only when permitted by law. You may unsubscribe from promotional messages at any time. Unsubscribing does not prevent us from sending necessary account, purchase, security, or service messages.

4. Cookies and Analytics

The website uses essential cookies and related technologies to maintain sessions, remember cart contents, support checkout, secure accounts, and provide purchased materials. We may use limited analytics and diagnostic information to understand website performance and general usage. You can control cookies through your browser, but disabling essential cookies may prevent account, cart, checkout, or download functions from working correctly.

5. How We Share Information

We do not sell your personal information. We may share information only as reasonably necessary with:

• Payment processors, including Stripe, to process and manage payments, refunds, disputes, and fraud prevention.
• Website hosting, security, backup, WordPress, WooCommerce, email-delivery, analytics, and customer-support providers.
• Professional advisers, such as accountants, attorneys, and insurers, when reasonably necessary.
• Government authorities or other parties when required by law, legal process, or the protection of our rights, users, or services.
• A successor or acquiring organization in connection with a merger, sale, reorganization, or transfer of all or part of the business, subject to appropriate confidentiality protections.

Service providers receive only the information reasonably necessary to perform their functions and are subject to their own legal and contractual obligations.

6. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including providing ongoing access to purchased materials, maintaining order and license records, resolving disputes, preventing abuse, and meeting legal, accounting, and tax obligations. Retention periods vary according to the type of information and the reason it is held.

7. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No website, transmission method, or storage system can be guaranteed completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been accessed without authorization.

8. Children’s Privacy and Parent-Managed Accounts

The Available Light: Student Edition is purchased and administered by a parent, guardian, teacher, or other responsible adult. The website and its purchasing and account functions are not directed to children under 13, and we do not knowingly collect personal information directly from a child under 13 without legally required parental consent.

Parents and guardians should create and manage accounts, purchases, downloads, and support communications. If you believe a child under 13 has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

9. Your Choices and Rights

Depending on where you live and subject to applicable law, you may request access to, correction of, or deletion of certain personal information. You may also ask questions about how your information is used. We may need to verify your identity before completing a request, and we may retain information where required for legal, tax, security, transaction, or license-record purposes.

10. Third-Party Websites and Services

The website may link to third-party websites or use third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review those policies before providing information to a third party.

11. Changes to This Policy

We may revise this Privacy Policy as our website, services, or legal obligations change. The revised version will be posted on this page with an updated revision date. Material changes may also be communicated through the website or by email when appropriate.